Season Ticket - Frequently Asked Questions

When can I buy season tickets?

Season ticket packages are currently on sale via the Derby Dolls Website and will remain on sale through Friday, January 20th.

I have heard that season ticket packages are a discount versus buying tickets online or at the door. If so, how much am I saving?

By purchasing a season tickets package, you are saving more than 10% for VIP admission and more than 15% for General Admission off the regualr ticket face value.

How many passes do I get for each game?

LA Derby Dolls season ticket packages are sold PER PERSON.  So purchasing any one of our season ticket packages gets you ONE TICKET to each of the games listed for that package. You can see the list of dates included in each package by clicking the "See Dates" link below each package description. If you need tickets for more than one person, you need to purchase more than one package

I understand I receive a "free gift" with my season ticket package. How do I receive my free gift?

Inside your welcome package will be a "Merch Voucher" which you should bring with you to the first game of your season ticket package. You can then trade it in at the merchandise counter for one of the items listed on the voucher.

What type of "free gift" is my merch voucher good for?

For VIP season ticket packages, your voucher will be good for one T-shirt or Tank-Top of your choosing at the merchandise counter.

For General Admission season ticket packages, your voucher will be good for one of the following items of your choosing:

  • Team Bandanna
  • Team Patch
  • Team Sweatband

If I can't make it to a game, can I give my tickets to someone else?

Yes, season ticket holders have the option to transfer the ticket of any game they cannot attend to another person of their choosing (age permitting). To do so you must send an email to seasontickets@derbydolls.com at least 24 hours before game start time

The following information needs to be in the body of the email:

  • Your name
  • The name of the person you would like the ticket transferred to
  • The date of the bout you wish the above changes to affect
  • Optional: If you have purchased a season ticket parking pass, you may also transfer that to another person. Please notify us in your email when making changes.

Can I buy tickets for someone else as a gift?

Absolutely. When making your purchase online, there will be a "Gift Recipient" box where you can type the name of the person you are giving the package to. You may also put their mailing information down in the shipping information page to have us send the welcome package directly to them. If you forget to do the above, once your order has been processed, we will email you to confirm your order and information. When we contact you, please let us know the name of the ticketholder who will be claiming the tickets and where you want us to send the welcome package.

What is the difference between VIP and General Admission tickets?

SATURDAY:

Saturday events at the Doll Factory are restricted to guests 21 & over only and feature a variety of alcoholic beverages for sale. Picture ID is a must.

  • Doors open at 6:00pm
  • Skate out starts at 7:30pm
  • Skater Intros start at 7:45
  • Game starts at 8:00pm

SUNDAY:

Sunday events at the Doll Factory are open to All Ages and DO NOT feature alcohol sales. Picture ID is required only to pick tickets at will-call.

  • Doors open at 3:00pm
  • Skate out starts at 3:30pm
  • Skater Intros start at 3:45
  • Game starts at 4:00pm

Do VIP season ticket holders have a reserved seating section?

Yes, VIP season ticket holders will be treated to some of the best seats in the house. The entire lower center section of the VIP bleachers will be reserved for season ticket holders. While we cannot guarantee you a specific seat, a section of some of the best seats will be held for VIP season ticket holders up to 15 minutes before the start of the event. At that time any unfilled seats in this section will be made available for regular VIP ticket holders.

Do General Admission season ticket holders have a reserved standing section?

Yes, General Admission season ticket holders will be treated to some of the best “standing” viewing areas in the house. While we cannot guarantee that the same viewing area will be reserved bout to bout, a section of some of the best viewing areas will be held for GA season ticket holders up to 15 minutes before the start of the event. At that time any unfilled seats in this section will be made available for regular GA ticket holders.

Why do some team packages contain fewer games than others?

Some of our team games will be played against our sister leage the San Digo Derby Dolls at the Del Mar Fairgrounds in San Diego. These games are therefore not included in the regular LA home team games ticket packages. If you would like to come and support your favorite Los Angeles team in San Diego, tickets will be available for purchase via the San Diego Derby Dolls website at sd.derbydolls.com

Is there a season ticket parking pass available for purchase?

Yes, "pre-paid" season ticket parking passes will be available as an add-on option to your season ticket package.

Am I guaranteed a parking spot if I purchase a season ticket parking pass?

Yes, with some restrictions. If you choose to purchase season ticket parking pass, 1 parking space will be reserved for you up till 15 minutes before the start of the game. After that, all unused parking spaces will be release for other derby guests to use.

Where are the parking lots located?

  • Car & Truck Parking is located at the Silver Lake Medical Center Parking Lot: 1711 W. Temple (Temple & Burlington)
  • Motorcycle & Scooter Parking Lot is located at the Main Gate: 1910 W. Temple - If lot is full please park at the Silver Lake Medical Center Parking Lot: 1711 W. Temple (Temple & Burlington)

We request that you please do not park in any of the residential streets that are located directly next to the Doll Factory. This is for the benefit of our neighbors. Thank you for understanding.

Is my parking pass transferable if I cannot attend a game?

Yes. When you send us an email to transfer a ticket to another person because you cannot attend, please let us know that you also want to transfer your season ticket parking pass.

I ride a motorcycle/scooter. Do I get a discount on the season ticket parking pass?

Motorcycle/Scooter season ticket parking passes are available as an add-on option when you are purchasing your season ticket. You may choose to park inside the main gate (space permitting) or in one of the other parking lots.

I ride a bicycle. Is there a place for me to lock up my bike?

We provide bike racks for your use free of charge. You must bring your own lock & chain. Please see the attendant/security officer at the main gate (1910 W. Temple).

Does my season ticket include the championship game?.

Only the Derby Haul Deluxe and Derby Haul season ticket packages include the Championship game. If you have any other "Team" package or the "Family Haul" package, the purchase price does not include the Championship game. You can purchase Championship tickets HERE

I have other questions not answered here.

If you have any questions or concerns not answered above, please feel free to contact us at seasontickets@derbydolls.com